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Moon Light.com unconditionally guarantees the quality of all merchandise. Should any item from this web site be deemed defective, we will gladly assist you.
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Your personal and credit card details are encrypted at your browser before they are sent to Moonlight. Your credit card details are stored on secondary secure servers which are not reachable via the Internet and are under constant 24 hour security surveillance. |
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Orders are usually processed within 72 hours after being placed. Delays may be caused due to credit card verification or if there is a problem in processing your charge card. If we are unable to process you charge card we will attempt to first reach you via email, then either by telephone or traditional mail. We will also try to contact you if there are any other problems with your order. |
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After you have placed your order, if for some reason an item is not available to ship, then will be cancelled from your order. We will attempt to notify you via email first, then by either telephone or traditional mail, that an item has been cancelled from your order. You will not be charged for any item that is not shipped. |
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Our goal is your complete satisfaction. If you are unhappy with any purchase, you may return it to us within 30 days for exchange or a full refund, less shipping charges. Please be as specific as possible in your note to ensure that your return or exchange is handled in the most efficient manner. |
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We encourage you to order our products online with a credit card. You may also order by fax. If you are concerned about credit card safety please see Is It Safe to Order Online?
Don't worry! You can cancel your order at anytime during the order process. You won't be charged for anything until you check out and give us your credit card number. Below are the Six Easy Steps To Place An Order:
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Moonlight is an online market place for all kinds of Nepalese handicrafts like: khukuri, buddha statue, pashmina shwal, pashmina stole, pashmina scraf, thanka, thangka, cashmere silk carpets, cashmere shwal, cashmere stole, cashmere scraf, Neplese dolls, Neplese puppets, Neplese masks, tibetan artifacts, singing bowl, mala, neplese silver jewellery, prayer wheel, bell, dorje, vajra, damaru,madal, sarangi and exotic travel and treking packages. |
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